Launch successful heat pump programs with modular technology that scales from pilot to nationwide deployment. Get everything you need for high customer satisfaction and quality results.
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Three essential modules work together to deliver behind-the-meter heat pump flexibility without the complexity. Fleet management and data analytics are included with every deployment.
Energy companies need different approaches for different markets. Start with core heat pump control, add customer enrollment options that fit your brand, and scale dispatch capabilities as your program grows. Each module integrates seamlessly while giving you the flexibility to customize your offering.
Product
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The foundation of heat pump flexibility.
Core heat pump control technology that manages energy consumption against dynamic tariffs and demand signals. This behind-the-meter flexibility module ensures customer comfort while delivering measurable grid benefits.
1
Predictive heat pump optimization
With predictive algorithms, enable users' heating and cooling equipment to be even more efficient.
2
Dynamic tariff and time-of-use control
Help users save money automatically, no confusing setups or manual inputs required.
3
Comfort prioritization
Shift demand continuously without affecting user comfort.
Send targeted demand response signals to enrolled heat pumps for peak management, grid balancing, or market participation. Real-time control optimised for heat pump requirements with customer comfort protection built in.
1
Real-time demand response signals
Reacting on-demand to a flexibility request.
2
Scalable fleet management
Handle thousands of devices simultaneously.
3
Flexibility platform integration
Includes API to connect to an existing flexibility platform to receive a flex request and sends back required data.
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Three enrollment options to match your customer experience strategy. From simple web apps to fully integrated mobile experiences, customers can join your program through the channel that works best.
1
Kapacity.io Cloud web app
Ready-to-use enrollment with magic links.
2
White-labeled web app
Your brand, your customer experience.
3
API integration
Embed enrollment directly in your mobile app.
Offer your customers automatic savings and comfort with heat pumps from the brands they trust. Designed together with leading manufacturers for easy program setup, reliable performance, and smarter energy management across your customer base.
Get to market faster with less development. Deliver smart energy services under your brand, powered by a platform built for flexibility at scale.
1
Connect devices, no hardware needed
Our software-only platform integrates directly with heat pumps, EVs, and other assets.
2
Set up your logic and tariffs
Define control strategies, dynamic tariffs, and preferences. All configurable to match your goals and market needs.
3
Launch with your brand or integrate via API
Deploy a branded experience or plug into your own systems using our robust APIs.
We give your team the platform to scale programs, deliver real customer value, and prove your impact with confidence.
1
Run scalable, automated dispatch programs
Manage flexibility across thousands of devices through automated systems. No additional staff needed for program operations.
2
Give customers real value from dynamic tariffs
Customers save money automatically through price-responsive heating. Setup requires only device connection to their existing manufacturer app.
3
Turn energy savings into customer loyalty
Transform heat pump owners into highly engaged, long-term customers. Real savings create stronger relationships than traditional loyalty programs, at lower cost and with measurable retention impact.
4
Report confidently with live data
Access real-time performance data through the platform dashboard. Immediate visibility into program results.
Leading energy companies and manufacturers rely on this platform for performance, reliability, and long term value for their customers.
Direct connections with heat pump manufacturer systems. Uses established communication and control standards that manufacturers support.
The platform supports real world programs in European markets, adapting to local tariffs, regulations, and grid requirements automatically.
Direct connections with heat pumps, air conditioners and smart thermostats from industry leading brands, no extra hardware required. Serve customers with any heat pump type or model.
Add heating and cooling flexibility to your energy service portfolio easily, without extra hardware or complex setups
1
Test the platform
Quickly verify compatibility with your existing infrastructure and see real performance data before making any commitment.
2
Plan your rollout
Whether launching heat pump tariffs, smart control services, or demand response reward programs, get a customized program design that fits your market and customers.
3
Launch with support
Receive full launch assistance including marketing assets, customer onboarding tools, and technical integration support.
4
Create new value
Deliver meaningful customer experiences with automated controls and real-time insights that drive satisfaction and retention.
5
Optimize confidently
Start managing devices and analyzing performance with real time data and ongoing program optimization.
Case studies
Get to market faster with less development. Deliver smart energy services under your brand, powered by a platform built for flexibility at scale.
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