After working directly with homeowners across Europe, we are now moving toward building deeper partnerships with energy companies. This means the direct-to-consumer Kapacity.io Cloud service will be discontinued on May 15, 2026.
Our existing users have already received full details about what happens next and what their options are.
If you are interested in using Kapacity.io Cloud in the future, you can contact your energy company for service options.
What we are building toward
Energy flexibility works best at scale. By working with utilities directly, we can help shape smarter, more affordable tariffs and bring advanced Kapacity.io heat pump control to far more homes as a natural part of how people buy and use energy. This is where we believe we can have the greatest impact.
We continue to develop the technology, the partnerships, and the infrastructure that makes smart grid participation simple and worthwhile for everyone.
We want you to be part of it
A small group of customers will continue working with us through an exclusive testing programme. If you are interested, reach out to us at help@kapacity.io.
Thank you
To everyone who has been with us as a direct customer, thank you. Your trust, your feedback, and your patience have shaped what Kapacity.io is today. We have learned an enormous amount from you, and that does not go away. It goes into everything we build next.