Get connected in minutes. Find out which Mitsubishi Electric devices are compatible with the Kapacity.io Cloud. You only need a compatible, internet-connected heat pump to get started.
Kapacity.io Mitsubishi Electric integration is currently limited, allowing us to access only a few data points from your heat pump. Therefore, not all data points are shown in Kapacity.io Cloud. Please check your device's warranty terms to ensure compliance when signing up.
Models:
Ecodan
Hero
Ninja FT25
Mr Slim
City Multi VRF
Lossnay
M Series
MSZ-AP25/35/42/50/60/71/80 VGKD
MSZ-EF25/35/42/50VGK (B/S/W)
MSZ-LN25/35/50/60VG2 (R/V/B)
You might need an adapter to be able to connect your device to MELCloud. Ask your local installer for more information.
Don't find your model? Join our waiting list and get updates on your model.
Kapacity.io now supports integration with Mitsubishi Electric devices through the MELCloud platform.
To connect your heat pump to Kapacity.io Cloud, follow these steps:
1) Update your heat pump's software to the latest version and connected to the internet.
2) Confirm that the device is connected to WiFi and linked to your Mitsubishi Electric MELCloud account.
3) Register for Kapacity.io Cloud and add your device. Use the same Mitsubishi Electric MELCloud username that you have set up in your Mitsubishi Electric MELCloud account to complete this process.
I connected my Mitsubishi Ecodan to Kapacity.io Cloud, but the platform shows "Unsupported Mode". What should I do?
Your heat pump is currently set to Heat Curve Mode. Kapacity.io is currently unable to control Mitsubishi heat pumps that are in Heat Curve Mode. You can switch the setting to thermostat-controlled mode, which will allow [Kapacity.io](http://kapacity.io/) to control your heat pump.
I have the MelCloud Home app. Can I connect my heat pump to Kapacity.io?
Kapacity.io does not yet support the MelCloud Home app at this stage due to manufacturer restrictions. We are working together with Mitsubishi Electric to enable this connection as soon as possible.
See all Frequently Asked Questions here
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